Customer Support

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Customer Support

General Questions

General Questions

Categorized as Other.

I am looking for a particular model, gauge or caliber firearm and my dealer cannot locate one. How can I find one?

I have a Beretta firearm. If I give you the serial number, what can you tell me about the gun? Also, can you tell me its value?

Can you tell me what sales promotions are currently being offered by Beretta? Also, where can I get a coupon for one of your current promotions

I am seeing multiple charges on my credit card statement for the same amount. Did Beretta charge me twice for my order?

My password no longer works, what can I do?

Where may I send my Beretta, Sako or Tikka firearm for service or warranty repair?

Why was I charged sales tax on a purchase from your website?

I made a purchase at the Beretta Gallery and need to return the item, can I send it to Beretta USA?

Where can I purchase a gun like I saw in a movie?

What is the significance of the Trident Logo? How long has Beretta used it?

Where can I get a schematic or parts diagram of my firearm?

135. I live outside of the United States. May I send my Beretta/Sako/Tikka firearm to Beretta USA for service or repair.

Ammo Questions

Do you import Sako ammunition?

What is the significance of rifling rate of twist?

Can I use "Hevi-Shot" with my Beretta Shotgun?

Firearm Sales

I ordered a Beretta product from my dealer. The dealer stated that the product is on backorder. Can Beretta tell me when my dealer will receive my order?

I ordered a Beretta product from my dealer. The dealer stated that the product is on backorder. Can Beretta tell me when my dealer will receive my order?

I live in a state that has a Roster/Review board, can you tell what Beretta's can be sold in my state?

Does Beretta USA ship outside of the United States? If not, where can I purchase Beretta products?

Who handles the sales and service of the Franchi, Stoeger, Uberti, and Benelli lines?

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General Inquiry

I have a Model 92 with a Z at the end of the serial number. Does this have any special significance?

I have a Beretta product no longer listed in your catalog. Where can I obtain parts, an owners manual or technical information for it?

I just purchased a new Beretta firearm from my dealer. When I brought it home and opened the box I was missing components or accessories that the owner's manual stated should have been included.

How can I become a Beretta dealer?

Does Beretta offer Beretta, Sako or Tikka barrel stickers, decals, patches, bumper stickers, or other promotional materials?

My firearm was recently stolen. My insurance company and the police department are requesting a proof of ownership. I registered my warranty with Beretta, can you supply me with a letter to show proof

Is it possible to obtain the specifics on the steel alloys and polymers used in Beretta's family of firearms and what processes are used in constructing the parts.

Other then the normal cleaning and oiling what other maintenance is critical to the proper function of my semi automatic shotgun, pistol or rifle?

I am interested in having custom engraving and/or grips installed on my Beretta firearm. Does Beretta perform these services?

Does Beretta USA have a presence on any of the social networking web sites?

I submitted my promotion for the purchase of a Beretta firearm. When I received the promotional items, they were different than what was listed on the promotion. What's the deal?

How do I maintain the oil finish on my Beretta shotgun?

What is Beretta doing in response to the gun control laws being proposed this year?

I signed up for the Notify Me When Available in the Beretta e-Store at www.berettausa.com. But when I went to order it, it was out of stock again.

I completed the Beretta training through the 3point5.com web site and ordered some merchandise. How do I check on the status of my order or resolve an issue with it?

I am trying to print my return label but it won't pull up again? Why is that?

Can I dry fire my Beretta firearm?

Should all the Serial Numbers on my firearm match my receiver number?

When was my Beretta produced?

My organization is looking for images,clip art and other marketing information for advertising, can we obtain it from you?

What is the recommended lubricant for my Beretta firearm?

Do you have a left-hand action Sako or Tikka rifle available?

How can I find more information on my older gun?

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Warranty

Is there any warranty consideration or recourse for cosmetic or aesthetic issues on firearms?

I received my firearm back from Beretta after servicing and do not know what they did to my gun? How can I find out?

I recently purchased a firearm from Beretta and am having issues with it. Does Beretta reimburse shipping charges if I send it in for repair?

I need to return my firearm for repair, and I want to know if it's under warranty?

My Beretta has recently been modified. Does this void my warranty?

Can I get my Sako or Tikka repaired through Beretta?

I did not receive a Warranty Card with my Sako or Tikka, how do I register my firearm?

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